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Frequently asked questions
RX Navigator Solutions partners with community pharmacies to provide specialized drug reimbursement services that help your patients access the medications they need. We handle the complex reimbursement process, freeing up your time to focus on patient care.
We offer a range of services, including verifying insurance coverage, managing prior authorizations, appealing denied claims, and identifying patient assistance programs. Our goal is to ensure your patients receive their medications without delays or financial barriers.
By outsourcing reimbursement challenges to us, your pharmacy can enhance patient satisfaction, reduce prescription abandonment rates, and improve overall workflow efficiency. This partnership allows you to provide a higher level of service without the administrative burden.
If a patient’s insurance denies coverage, our team will step in to handle the appeal process. We work closely with your pharmacy team and the patient’s healthcare provider to gather necessary documentation and submit a strong appeal to the insurance company.
Yes, we specialize in handling the reimbursement for specialty medications, which often require more intricate approval processes. We ensure that your patients receive these critical treatments with minimal hassle.